Warranty Terms & Conditions
All our shipments are carefully packed to prevent damage. However, if your product arrives damaged, please contact us here within 48 hours of delivery. Include photos of the damaged product and packaging, and we will arrange a replacement or issue a refund.
Warranty Period
- All electronic products from Ghost Town Seeds come with a 12-month limited warranty from the date of purchase.
Warranty Coverage
- The warranty covers defects in materials and workmanship under normal use.
Warranty will not cover
- Normal wear and tear
- Damage resulting from misuse, accidents, or neglect
- Glass products and items
Warranty process
- If your product exhibits a defect covered by the warranty, please contact our customer service here.
Provide us with the following information
- Purchase receipt or other proof of purchase
- Description of the defect
- Photos of the defective product, if possible
Ghost Town Seeds will review the warranty claim and decide whether to send a replacement product, repair the item, or refund the purchase price. All warranty repairs or replacements are carried out at no additional cost to the customer.